Hotel Management: Our First Thought is Customer Service

Does serving others bring a smile on your face? If you love to help others and want to make a career in service industry, then a career in hotel management can be truly rewarding for you.Read on to know more.

Hotel management is a fundamental part of hospitality sector. It is a rising industry that includes tremendous job opportunities and acceptance in different countries. So, why are you behind the race of making a lucrative career in this global industry?

As new hotel chains are coming up in different cities, the demand for trained professionals in managing the work of these hotels isgrowing. Moreover, as the aviation and tourism industry in India is flourishing, it is giving a boost to the hotel industry.

Talking about the job prospects, there are numerous job profiles for which a candidate can work. Different roles that offer a bright career in the field include Front Office Manager, General Manager, Executive Housekeepers, Convention Service Manager, and Resident Manager. There is no dearth of top recruiters in the industry. Some of the well-recognized hotels in India that recruit hotel managers includeOberoi Group of Hotels, Holiday Inn Group of Hotels, Taj Group of Hotels, and Clarks Group of Hotels.

Those willing to pursue a degree in hotel management can join reputed colleges such as Oberoi Center in Delhi, Indian Institute of Hotel Management in Pune, and Institute of Hotel Management (Mumbai/Kolkata/Goa/Delhi/Chennai/Ahmedabad/Aurangabad).The courses in the field include BBA in H.M., M.A. in H.M., M. Sc. in H.M., and Certificate, and Diploma in H.M. Theseare offered at undergraduate and post graduate level. Different fields of work include Food & Beverage Services, Food Production, Front Office Operations, and Housekeeping. The minimum qualification required to seek admission to these courses is 10+2 pass.

It is a glamorous and vibrant field that always welcomes young, energetic, and ambitious people. So, if you match the criteria, what are you waiting for?

Mobile Technology: How it has Changed our Lives!

The reach of latest technology in handset devices has changed the style of communication and accessibility everywhere. This piece of writing throws light on Mobile Technology in India.

Talking about mobile communication in India, the first thing that comes to our mind is images of people constantly busy on their cellular phones. We cannot imagine our lives without a mobile phone. But what has made these communication devices so useful and advanced? The answer is Mobile Technology.

What it is?

It is the advanced technology used for cellular phone communication. It plays a crucial role in making our lives convenient like never before. The CDMA technology (Code Division Multiple Access) is used extensively and has been evolved over a period of time. 

Mobile Revolution

With continuous innovation in technology, we can witness the launch of different Tablet PCs and Smartphone’s. Apple iPhone5, Samsung Galaxy S3, Galaxy Note, Nokia Lumia, Sony Xperia and HTC One are some of the popular smart phones using advanced technology. Using latest technology on phones, people can now even do monetary transactions in a secured way. Other useful applications include paying bills, stock trading, and accessing bank accounts. 

IT Industries to focus more on Mobile Technology in India

As per Nasscom, the IT industry in India is focusing on mobile based technology, IT products and Internet for achieving a set revenue target of USD 300 billion by 2020. As per the industry experts, the IT sector has its major potential in mobile and Internet segment.

With the evolution in wireless technology, theinternet applications have spread on mobile devices. Entertainment services such as gaming, music, videos, audios, social networking and mobile TV are the boon of such technology. Moreover, mobile communication acts as a catalyst for political and social changes like anti-corruption frenzy.

India is one of the biggest mobile markets in global scenario. Thus, this sector has immense potential to make India an innovation driven country by launching the next-G mobile applications and technology.

 

The Rise of Six-Sigma Certification

Six Sigma certification is one of the best methods, today to prove your mettle in the competitive job market of today. Here, you will get to know all that is needed to get it for yourself. 

In a world of ever-increasing competition and the rising commitment to job duties, companies are earnestly trying to minimize defects and mitigate losses in the process, to gain the necessary edge over its competitors. Six Sigma is such a weapon in the hands of the companies, in order to reduce the flaws in an employee, something not exclusive to any such company as such, but which has a definite amount of variation with the specified type of activity that is expected out of the employee. This type of activity is variable in the case of each company, and so is the variation.

 Six Sigma was first formulated by Motorola way back in the year 1985. It was afterwards popularized and came into existence as Jack Welch of General Electric made it the focal point of his business strategy in 1995. 

 Six Sigma is in the simplest sense of the term, a set of strategies and methods to increase the efficiency of any and every employee and to reduce that employee’s inclination towards committing mistakes. The process helps to decrease defects and flaws by analyzing the causes of the defect, and minimizing the singular element of variability between the same activities carried out twice by the employee. In this way, Six Sigma provides an employee the ability to commit 99.99966% of correct activities. It is equivalent to 3.4 mistakes in over one million times of the carrying out of the activity. 

What is the utility of Six Sigma?

Take the example of a high school 10+2 certificate. That certificate is an asset for a lifetime, for no matter what the age, it will act as a definite proof of your ability to procure whatever grades you did. A Six Sigma certification is the same idea, just a different application. 

 A Six Sigma certification will always provide you a valid and tangible proof that you have the needed qualifications of operating in any corporate atmosphere up until a certain degree of strain. It is just as a license, a proof of your capability and it is transferable to other companies, just as a license is in other states, with a few exceptions due to the afore mentioned variations in the courses. 

 Types of Six Sigma Certification

There are variations in the type of Six Sigma certifications provided, depending on the capability and the qualities of every individual. An employee who qualifies through the course with excellence usually gets the rank of a Champion. Other sub-categories of qualification are the Green Belt, Black Belt and the Orange Belt. 

 Why all the hype over this technology?

The hype over this new technology, that is gradually growing prominent in the wide field of corporate sector companies and other job markets, is because of the edge that a Six Sigma certificate can provide you with over your competitor. There have been many such instances that a Six Sigma certificate has led to a candidate being selected over the others. After all, it is a certified license that the individual is fit for such work. The company selects certified individuals as no extra time, energy and resources are required to train employees, he is already prepared.

Six Sigma in India

The Six Sigma technology is yet to grab a craze in India. Six Sigma centers are available in specific metropolitan cities. Not only companies, but nowadays even educational institutes are providing this certification, such as ISI Bangalore. This certification is for a lifetime, so why everyone is trying to get certified. It covers all bases, and gives individuals the needed “spark” that companies look for. 

 Author Bio- Satarupa is a avid reader and passionate writer who loves to Google for work and play. She is actively involved in blogging about the latest trends in Indian education and various courses across different domains in the country.